Terms & Conditions

1. Acceptance of these terms and conditions.

When you access the Site and/or use our Services, you hereby declare and warrant that:

(a) You have read, understand and agree to comply with and be bound by these Terms and Conditions;

(b) Is a natural person of at least 18 years of age or a duly organized and validly existing company, organization or other legal entity that complies with the laws of the country in which it is established;

(c) You can enter into legally binding contracts.

(d) Tours of Galicia does not prohibit you from accessing and/or using the Site.

If you do not agree to be bound by these Terms and Conditions, you may not access and/or use the Site and/or our Services and must leave the Site immediately.

These Terms and Conditions should be read in conjunction with the Cancellation Policy and Privacy Policy as they are incorporated by reference into these Terms and Conditions.

2. Scope of Tours of Galicia services.

We operate the Site, which is an online marketplace platform that allows Guides to upload and post their Tours, and You to search and book Tours, post reviews, and process payments.

You can search for tours and guides using a variety of filters. Once you decide on a specific Tour, you can connect and contract directly with the Guides and through the Site.

We constantly update our Site and its functionalities. Therefore, we may modify and / or remove any functionality on the Site and / or introduce new ones from time to time.

We operate the Site, which is an online marketplace platform that allows Guides to upload and post their Tours, and You to search and book Tours, post reviews, and process payments.

You can search for tours and guides using a variety of filters. Once you decide on a specific Tour, you can connect and contract directly with the Guides and through the Site.

We constantly update our Site and its functionalities. Therefore, we may modify and / or remove any functionality on the Site and / or introduce new ones from time to time.

3. Reserve.

The Site lists many Tours uploaded by different Guides, each Tour contains a description of the features and elements included, such as the description and the itinerary (“Tour Terms”). You can send a message to the Guide with any questions about a specific Tour or to request a personalized Tour. You can also choose to make a reservation request to a Guide for a particular Tour by clicking the “Book Now” button, or any other button that can be modified. All Tours are invitations for you to make an offer to a Guide, except for last minute bookings (“Instant Bookings”) which can be automatically booked without acceptance from a Guide. Once the guide accepts and confirms your reservation request, there is a binding contract between you and the guide. Guides are free to accept or decline your reservation requests.

You should review the Tour Terms before making a reservation request to a Guide. Once the Guide accepts your reservation request, it will be subject to the Tour Terms. These Terms and Conditions will prevail over the Tour Terms with respect to your relationship with Tours of Galicia.

You understand and agree that due to ongoing disruptions related to the Covid-19 pandemic, Tours itineraries may be subject to changes that are beyond the control of the Guide. You agree that only changes that substantially affect the Tour itinerary will entitle you to cancel said Tour at no cost.

4. Payment.

The payment policy of Tours of Galicia is: You pay for services rendered, no advance payments for the whole tour, we only ask for a deposit to guarantee your reservation.

All Guides set their own Tour prices, which fully compensate Guides for their services. Guides may change Tour prices without prior notice until a reservation has been made. Tour prices include all taxes.

It will ensure that each and every payment to the Guides is processed through the Site, or any other means that Tours of Galicia may determine.

You will only pay in advance a deposit for reservations by Paypal that accepts credit cards, available through the Site. We do not store or process credit card information. Tours of Galicia only uses the Pay Pal service to process your payment information for all transactions made through Tours of Galicia. You authorize Tours of Galicia and its payment service partners to process your payments. These payment processing services are governed by the terms and conditions of those third party services and will apply to payments you make through their system.

Each Tour is displayed in its default currency. Your bank or credit card company may apply different fees and charges when selecting a currency other than your local currency.

5. Cancellation policy.

This policy applies to reservations made on or after February 1, 2021. For the above policies, see below.

This page explains our Cancellation Policy. Anyone who books or makes a reservation offer for a tour on the Tours of galicia site (“You”) and any guide offering tours on the Shore excursion guides site (“Guides”) may cancel reservations and accept cancellations, refunds and / or refunds in accordance with the following terms and conditions.

How to cancel a reservation

All cancellations must be initiated by contacting Tours of Galicia Support through:

Send an email to info@toursofgalicia.com

Standard policy

You will receive a full refund less the PayPal fees of the tour deposit if you cancel at least 30 days prior to the tour start date. The time is calculated according to the time zone of the tour.

Our “Any Reason” Policy

The “Any Reason” policy during payment, you will be refunded the full amount of the deposit you paid to Tours of Galicia for the canceled tour, provided you initiate the cancellation at least 30 days before the tour start date. You will not be eligible for any refund if you initiate cancellation after the time on that date, but you will be able to postpone the tour to a later date. The time is calculated according to the time zone of the tour. 

6. Postponement.

You will be in title to change the date of the reservation, providing availability for the dates chosen, without any charge, with at least 48 hours prior to the tour date. 

If you cancel less than 48 hours, you will lose your deposit.y “Any reason”, we will issue you a credit equal to the amount you paid. This credit:
(a) is issued after the date of the tour,
(b) is valid for any tour published on our site,
(c) cannot be exchanged for cash,
(d) cannot be used to purchase gift cards,
(e) is not for resale, and
(f) expires after 1 year.

If you cancel less than 48 hours before the tour, you will have to justify force majeure reasons to qualify for the credit, if not, you will not be entitled to any refund.

Privacy Policy

Who We Are

Our website address is: https://toursofgalicia.com.

What Personal Data We Collect And Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who We Share Your Data With

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.